A-wedding Day - Return Policy 
Do you offer a guarantee?
We at A-wedding Day stand behind our products and they are 100% satisfaction guaranteed.*
If you are not completely satisfied with your order you must call us. We may at our discretion either send a replacement or issue you a return code. You must follow the guidelines to be reimbursed for the purchase price of the merchandise less any shipping charges.

What is your return policy?
Authorization
No returned merchandise will be honored without our prior authorization.
To receive authorization, you need to call us at:
951-681-1244 M-F 9:00am - 5:00pm PST.
We are in California. Please schedule your calling to allow for time zone differences, if applicable.
Return Guidelines
Inspect the merchandise that you have received thoroughly and note any discrepancies or damage.
Contact A-wedding Day immediatly and tell us what the problem is.
If the item is not to be replaced, request a return code.
Send us the items, so we have them within 2 weeks of the date you received them.
Wrap the package securely.
Post the Return Code in large letters/numbers on each package.
Before sending the items make sure that they and the packaging are in their original - brand new condition. 
For security reasons unidentifiable packages will be refused.
We DO NOT refund shipping charges and return shipping costs are the customer's responsibility unless the return is due to defect or our mistake.
Orders refused or returned without prior authorization will be subject to all freight charges plus re-ship charges and a 25% re-stocking fee if the merchandise is returned to stock. This is the charge imposed on us by our suppliers. 
Any damaged item will be replaced by the exact same item. 
Personalized items can be returned only if they are damaged or we made an error in the engraving or personalization.
Any engraved, embroidered or otherwise personalized items that are returned due to damage or our error will be replaced by the exact same items with personalization, corrected. 
* Follow our guidelines carefully.
How can I contact you?
We pride ourselves by being available to our customers. When you call, real people answer the phone. We do have a 'generic' answering machine so you can just leave a massage and we'll call you back. When calling A-wedding Day or Gan Publishing, you'll not be led by an answering aparatus leading you from one department to another. You'll speak with a real live person.
You may of course send us an Email or a Fax.
Our business hours are generally 9am to 5pm, Pacific Time, Monday through Friday.
Orders may be placed by phone, fax, or on-line.
Telephone: 
951-681-1244
24 hour FAX: 
951-788-9677